Privacy Policy
Effective Date: Mar 04, 2025
Welcome to Cybercraftics (“we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website, https://cybercraftics.com (the “Site”), and any related services, tutorials, or courses offered through our Site (collectively, the “Services”).
By accessing or using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Site and Services immediately.
1. Who We Are
• Data Controller: Cybercraftics
• Location: Bulgaria (EU)
• Contact Email: contact_email
As the Data Controller, we determine the purposes and means of processing your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws in Bulgaria and the EU.
2. Information We Collect
1. Personal Information You Provide Voluntarily
• Account Information: If you register or sign up for our newsletter or courses, we may collect your name, email address, and any other information you provide during registration.
• Communication Information: When you contact us via email or through contact forms, we may collect your name, email address, and the content of your message.
• Payment Information: If you purchase a course or product from us, we may collect your billing address and payment details (e.g., credit card information). (Note: Payment processing is typically handled by third-party payment processors; we do not store credit card details on our servers.)
2. Information Collected Automatically
• Usage Data: We automatically collect information about how you interact with our Site and Services, such as your IP address, browser type, the pages you visit, and the dates/times of your visits.
• Device Data: We may collect information about the device you use to access our Site, including the operating system and unique device identifiers.
3. Cookies and Similar Technologies
• We use cookies and similar tracking technologies (like web beacons and pixels) to improve your user experience, remember your preferences, and track how our Site is used. For more details, see Section 6, “Cookies and Similar Technologies.”
3. How We Use Your Information
We process your personal data for the following purposes, in compliance with the GDPR and other applicable laws:
1. To Provide and Maintain Our Services: We use your information to create and manage your account, facilitate course registrations, and deliver the content you request.
2. To Communicate with You: We may send you service-related and administrative messages, as well as respond to your inquiries and support requests.
3. To Process Payments: We use your payment information to complete transactions for products, courses, or services you purchase.
4. To Improve Our Site and Services: We analyze usage trends to improve the functionality, user experience, and content of our Site.
5. To Send Marketing Communications: If you opt-in, we may send you newsletters, promotional offers, and other information about our services. You can opt out at any time.
6. To Ensure Security and Prevent Fraud: We use your data to protect the security of our Site, Services, and users, including detecting and preventing fraudulent activities.
4. Legal Basis for Processing
Under the GDPR, we rely on specific legal bases to process your personal data:
1. Consent: We may process your data if you have given us explicit consent (e.g., subscribing to our newsletter).
2. Contractual Necessity: We process your data to perform a contract with you or to take steps at your request before entering into a contract (e.g., providing a paid course).
3. Legitimate Interests: We process your data to improve our Site, protect our Services, or send marketing communications (where permitted by law).
4. Legal Obligations: We may process your data to comply with applicable legal or regulatory requirements.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data. However, we may share your data in the following scenarios:
1. Service Providers: We use third-party service providers (e.g., hosting providers, email marketing platforms, payment processors) to perform functions on our behalf. These providers have access to your data only to the extent necessary to perform tasks for us and must protect it according to this Privacy Policy.
2. Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if such disclosure is necessary to protect our rights or the rights of others, or to prevent fraud or abuse.
3. Business Transactions: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you if such a transfer occurs.
6. Cookies and Similar Technologies
We use cookies and similar technologies to:
• Remember your preferences (e.g., language and display settings).
• Analyze Site usage to help us improve performance and user experience.
• Deliver targeted advertising when applicable.
When you first visit our Site, you will be asked to consent to the use of cookies. You can manage or disable cookies through your browser settings; however, please note that some features of our Site may not function properly without cookies.
7. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. The retention period may vary depending on the type of data and the reason for processing it. When we no longer need your data, we will securely delete or anonymize it.
8. International Data Transfers
Because we operate in Bulgaria (EU), your data is protected by EU data protection regulations. However, if we transfer your data to third parties located outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, as required by the GDPR.
9. Your Rights Under GDPR
Under the GDPR and applicable Bulgarian law, you have the right to:
1. Access: Request a copy of the personal data we hold about you.
2. Rectification: Request correction of inaccurate or incomplete personal data.
3. Erasure (“Right to be Forgotten”): Ask us to delete your personal data when it is no longer required or there is no legal basis for processing it.
4. Restriction of Processing: Request that we limit how we process your data in certain circumstances.
5. Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format, and have it transferred to another controller where technically feasible.
6. Object to Processing: Object to our processing of your data based on legitimate interests, or for direct marketing purposes at any time.
7. Withdraw Consent: If we process your personal data based on consent, you may withdraw your consent at any time (this will not affect the lawfulness of processing based on consent before its withdrawal).
If you wish to exercise any of these rights, please contact us at contact_email. We will respond within the timeframes set out by applicable laws.
You also have the right to lodge a complaint with Bulgaria’s Commission for Personal Data Protection (CPDP) or another relevant supervisory authority if you believe that your personal data has been processed unlawfully.
10. Security Measures
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure; therefore, we cannot guarantee the absolute security of your information.
11. Children’s Privacy
Our Site and Services are not directed to individuals under the age of 13. If you are under 13, please do not use our Site or provide any personal data. If we discover that we have unintentionally collected personal data from children under 13, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the updated policy on the Site and revising the “Effective Date” at the top. Your continued use of the Site and Services after any changes become effective indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
• Cybercraftics
• Email: contact_email
• Website: https://cybercraftics.com
By using our Site and Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.